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HTTP Status 404

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John

27 Jun, 2013 11:16 AM

I wanted to try "jbilling"... I run "startup.sh" under Fedora 18, got reasonable "Using ..." except the strange "Using JRE_HOME: /". The "http://localhost:8080" is ok but "http://localhost:8080/jbilling" gives me "Status 404, the requested resource is not available". Can U advise pls?

1. Support Staff 1 Posted by Technical Suppo... on 06 Aug, 2013 02:31 PM

   

   Hello John,

   That problem might be because jBilling did not start completly and correctly. You need to make sure that your Java version is 1.6 and no other. Then you need to make sure that the user that starts jBilling, usually jbilling, has access and rights to the whole folder and every .sh file has the correct chmod permissions.

   Hope this answers your question!

   Let us know if we can help you with anything else.

   Regards,

   jBilling Technical Support Team

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2. 2 Posted by Philip on 22 Jun, 2014 02:59 PM

   

   I am not a programmer. I just want jBilling to work. It doesn't. It returns the 404 error resource not available, all the time. Please help..

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3. Support Staff 3 Posted by Technical Suppo... on 24 Jun, 2014 07:56 AM

   

   Hello Philip,

   Can you please tell us which jBilling version you are using and as well as which operating system do you use?

   Regards,
   jBilling Technical Support Team

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4. 4 Posted by ali on 22 Sep, 2014 03:17 AM

   

   Hi guys I have same problem as John,
   I am using Jbilling 3.1.0 on windows server 2008 and windows 7

   • Untitled1.png 55.5 KB
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5. 5 Posted by Khal on 06 Oct, 2014 08:59 PM

   

   Hi

   I am also getting the same error: HTTP Status 404 - /jbilling/signup. Although Tomcat seems to be working fine under: http://localhost:8080/

   Trying to use JBilling 3.1.0 on Windows 7

   Please kindly advise.

   Thanks

   • JBilling_Error.JPG 30.3 KB
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6. 6 Posted by Michael on 08 Oct, 2014 07:30 AM

   

   I'm having the same issue as the previous posts in this conversation as well as these other conversations:
   https://jbilling.tenderapp.com/discussions/problems/385-http-404-status
   https://jbilling.tenderapp.com/discussions/problems/48-jbilling-stopped-working
   https://jbilling.tenderapp.com/discussions/questions/30-running-on-amazon-ec2

   I have tried jbilling versions 3.0.1, 3.0.2, and 3.1.0 with java versions 6u32, 6u45 and 7u67 in various combinations always resulting in the same issues, errors and logs (see attached).
   OS is Windows 7 Ultimate 64bit with SP1 as shown in the attached screenshot.
   The only option I have not tried is running under an older OS such as Windows XP. However, since that is a dead OS, it really isn't an option.
   Not to be a negative nancy about this issue, but after wasting hours attempting to work through this and seeing conversations related to it that date back almost 2 years.. Well, I really don't think I need to finish that thought to get the point across.

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7. 7 Posted by Michael on 08 Oct, 2014 07:35 AM

   

   Attachments

   • catalina.2014-10-08.log 6.59 KB
   • IEappmanager.jpg 269 KB
   • IEappmanagerDiagnostics.jpg 275 KB
   • IEjbilling.jpg 92.7 KB
   • IElocalhost.jpg 328 KB
   • IEserverstatus.jpg 253 KB
   • IESignup.jpg 93.1 KB
   • jreVersion.jpg 39.5 KB
   • localhost.2014-10-08.log 126 Bytes
   • manager.2014-10-08.log 580 Bytes
   • startup.jpg 42.9 KB
   • TomcatErrors.jpg 414 KB
   • WindowsInfo.jpg 75.1 KB
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8. Support Staff 8 Posted by Technical Suppo... on 07 Jan, 2015 12:22 PM

   

   Hello All

   We have tested it locally .
   Here we have provided some changes in environment set up

   set CATALINA_HOME (path of your jbilling-community-3.1.0, )
   set JAVA_HOME ( (path of jdk6 folder )
   set GRAILS_HOME ( (path of Grails1.3.4 folder)
   set Path (path of jdk6 up to bin folder);(path of jbilling-community-3.1.0 up to bin folder);(path of grails1.3.4 up to bin folder)

   Don‟t add any spaces in the folder name where you unzip the package. This is known to create problem while executing jBilling community application.
   For example: c:\Program files\ (folder name has space – this
   will cause issues).
   Instead, unzip in c:\applications\ directory.

   Hope this answers your question!

   Let us know if we can help you with anything else.

   Regards,

   jBilling Technical Support Team

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