Tooo slow

ahad's Avatar


03 Feb, 2016 10:28 AM

with this guideline I install it but page loading time is too slow and all have to all time keep tomcat window on.

what I have to do now?

  1. 1 Posted by Vikas@WebDataTe... on 03 Feb, 2016 11:01 AM

    Vikas@WebDataTechnologiesLLP's Avatar

    Hi Ahad - Are you running jBilling from Tomcat or from Grails?

    For Tomcat, set JAVA_OPTS in

    set JAVA_OPTS="-server -Xmx1536M -Xms256M -XX:MaxPermSize=384m"

    You can also do the above in %CATALINA_HOME%\bin\setenv.bat file.

    For grails run-app, use the GRAILS_OPTS setting:

    set GRAILS_OPTS="-server -Xmx1536M -Xms256M -XX:MaxPermSize=384m"

    For linux platform, use export command instead of set.

    Hope that helps.


  2. 2 Posted by Moby on 19 Feb, 2016 05:32 PM

    Moby's Avatar

    Hi Vikas,

    I have installed jbilling community version recently with all default settings (according to jbilling install doc for windows) but I do have the experience like Ahad, I am not very clear this is slow due to community version instead of profession version or what? This application is drastically slow. I have installed on both Windows 7 and Windows 2012 R2 on powerful server for testing, but it is running really slow. I have tried following fix but it did not resolve my issue.

    For Tomcat,

    set JAVA_OPTS in
    set JAVA_OPTS="-server -Xmx1536M -Xms256M -XX:MaxPermSize=384m"

    Also I could not found any Setenv.bat file to modify. Is this %CATALINA_HOME% we have to setup as an environment variables? (%CATALINA_HOME%\bin\setenv.bat ) or we have to modify file for this, Please Help…Thanks.

  3. 3 Posted by ahad on 20 Feb, 2016 05:35 AM

    ahad's Avatar

    i am running from tomcat vikas

  4. 4 Posted by Vikas@WebDataTe... on 22 Feb, 2016 09:30 AM

    Vikas@WebDataTechnologiesLLP's Avatar

    Hello Ahad, Moby,

    I could not reproduce the performance issue on startup or in general a slow
    application. The application is reasonably fast *(but not blazingly fast)*
    for me on either Mac, Linux or Windows.

    Can you share a video link of all steps from Zip > Deployment > Slow UI?

    Thanks and Best Regards,
    Vikas Bodani

  5. 5 Posted by Crescent Consul... on 25 Feb, 2016 08:06 PM

    Crescent Consulting's Avatar

    Hi Vikas,

    Thanks for your reply, could you please help me out to understand that "Can
    you share a video link of all steps from Zip > Deployment > Slow UI?" Do I
    have to visit some website to see those videos or what?

    Just wondering that is it possible that we could customized and hides the
    Company's list under sign on page, because of security concerns I don't
    want to list all of the companies up there, I would like to put box to
    manually type that company ID instead of list structure.

    How much it cost for pro version, and how much its yearly support cost (if
    any). How is the licensing work for this product? I have small company who
    provides IT solutions to other small businesses and I am looking forward to
    provide billing solutions to my clients. I need to know how many concurrent
    users (community vs Pro) this application could handle efficiently if you
    run this application on decent size server with 32 GB memory, 2TB HD, with
    12 Cores x 2.3 GHz (AMD). Which OS environment is recommending Windows vs

    On community version is it permissible to do any kind of customizations,
    like lay out changes, logo changes or add or delete some features?

    My target is to support minimum of 50 users for billing, so that’s why I am
    looking forward to know this product very well. Also I need to know, could
    I build a redundancy or backup for this server? Does all of the data will
    store locally or could we build a storage server any NAS or SAN. How quick
    we could recover data if needed in case of disaster?



  6. 6 Posted by ahmed.drira@gma... on 25 Feb, 2016 11:24 PM's Avatar

    Hi Crescent

    i have worked on jbilling 3.1 ce as a developper ,
    jbilling is realy a fantastic billing solution that you can forge to feet your buisness , you need just somone who understand the solution and can forge it respecting the open source license;
    for the company list , it is possible to hide it and change the auth mechanisme to detect it from the login name on the server side .... it is very easy also to customise the layout ... fuatures ... add some other functionalities ...

    in my case i have deployed it on a multi node architecture with db cluster and active passive app servers cluster , the stress test was and teh pen test was OK 100%

  7. 7 Posted by olu.odeniyi on 07 Jan, 2017 03:22 PM

    olu.odeniyi's Avatar


    Did anyone find a solution to this problem?

    I have the same issue. I set the java opts in windows java control panel but it didn't make any difference.

    Using jdk 8 / jre 1.8. 3.1.0 runs fine. I'm assuming the issue is with Tomcat and/or how 4.1.1 interacts with it.


  8. 8 Posted by olu.odeniyi on 09 Jan, 2017 09:47 PM

    olu.odeniyi's Avatar


    I repeated the setup in Win10 with 8GB ram and all is ok.


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