tag:jbilling.tenderapp.com,2012-10-15:/discussions/problems/410-pdf-output-not-set-upjBilling: Discussion 2016-08-12T03:58:48Ztag:jbilling.tenderapp.com,2012-10-15:Comment/357234202015-01-16T12:00:22Z2015-01-16T12:00:22ZPDF output not set up<div><p>Hello regina.christiany,</p>
<p>Please configure the plugin and let us know if you are able to
get PDF:<br>
Go to category -> pluh-in -> add new ->
paperinvoiceNotificationTask ->in field provided
->simple_invoice_b2b</p>
<p>Hope this answers your question!</p>
<p>Let us know if we can help you with anything else.</p>
<p>Regards,</p>
<p>jBilling Technical Support Team</p></div>Technical Supporttag:jbilling.tenderapp.com,2012-10-15:Comment/357234202015-01-21T07:22:03Z2015-01-21T07:22:03ZPDF output not set up<div><p>Hello, thanks for your replied. I've done as you told.<br>
I have 2 account (super user account), before I configure as you
told, they both can't download the PDF.<br>
Then I configure it. Now I can download the PDF but only from 1
account, the other one is still cannot download it.</p></div>regina.christianytag:jbilling.tenderapp.com,2012-10-15:Comment/357234202015-01-21T09:14:03Z2015-01-21T09:14:03ZPDF output not set up<div><p>Hello regina.christiany,</p>
<p>Please let us know about the version details of the jbilling
software you are using.<br>
and please let us know the scenario about what you are doing.</p>
<p>also send us error (if you are facing).<br>
Thank you ,<br>
Technical Support Team.</p></div>Technical Supporttag:jbilling.tenderapp.com,2012-10-15:Comment/357234202015-06-23T13:12:50Z2015-06-23T13:12:50ZPDF output not set up<div><p>Hi Support Team,</p>
<p>I'm facing the same error with version telco-4.0.0. I can't find
Category->Plugin, but I do have Configuraton -> Plug-ins. How
do I move from there? I get a list of categories but after clicking
on some of them, I don't get either option
"paperinvoiceNotificationTask" or "simple_invoice_b2b".</p></div>Albert Hendrikstag:jbilling.tenderapp.com,2012-10-15:Comment/357234202015-06-24T13:58:22Z2015-06-24T13:58:22ZPDF output not set up<div><p>Hi, let me tell you how we solved this in case other users face
the same problem.</p>
<pre>
<code>NotificationBL.java:
if(design.equals("invoice_design"))
return generatePaperInvoiceNew(compiledDesign,useSqlQuery,invoice,from,to,message1,message2,entityId,username,password);
else
return generatePaperInvoiceDefault(compiledDesign,useSqlQuery,invoice,from,to,message1,message2,entityId,username,password);</code>
</pre>
<p>In this case the value was "invoice_design" so the if succeeded,
but we wanted custom invoices and therefore I had to set the value
of a metafield for the customer so that the value of this field was
overridden. GeneratePaperInvoice was called instead of
generatePaperInvoiceDefault. Somewhere now an exception was thrown
and caught with catch (Exception) { return null }. This is now
solved by setting the value for Invoice Design. We have a lot of
customizations and that probably caused it. If you are facing the
same problem, this is probably not it.</p></div>Albert Hendrikstag:jbilling.tenderapp.com,2012-10-15:Comment/357234202015-07-16T06:09:40Z2015-07-16T06:10:41ZPDF output not set up<div><p>Hello regina.christiany,</p>
<p>I am sorry its Configuration.</p>
<p>Please configure the plugin and let us know if you are able to
get PDF:<br>
Go to configurations -> pluh-in -> Notifications -> add
new -> paperinvoiceNotificationTask ->in field provided
-></p>
<p>Order -3<br>
design -> simple_invoice_b2b or simple_invoice.<br>
sql_query -> true<br>
Hope this answers your question!</p>
<p>Let us know if we can help you with anything else.</p>
<p>Regards,</p>
<p>jBilling Technical Support Team</p></div>Technical Support